CSA Member Hub
CSA Member Hub: Your Spot for CSA Info
Welcome, CSA Members! Thanks for choosing us to be your farmers. We love growing for you and connecting with you.
You can find the full details of the CSA in our 2023 CSA Member Handbook.
Missed Pick-up Policy
What to do if you know you’ll miss pick-up, and what to do if you miss it by accident.
2023 CSA Pick-Up Schedule
PICK-UP LOCATIONS
WINTER & SPRING CSA:
- Worcester: Good Heart Farm Store, 34 Worcester Village Rd
- Wednesday – Friday from 11:00 am – 6:00 pm, pick up your share anytime during these hours
SUMMER CSA:
- Montpelier: Union Elementary School, 1 Park Ave
- Mondays, 4:30 – 6:30 pm
- Worcester: Good Heart Farm Store, 34 Worcester Village Rd
- Wednesday – Friday, 9:00 am – 6:00 pm, pick up your share anytime during these hours
FALL CSA:
- Montpelier: Union Elementary School* / Woodbelly Pizza, 79 Barre St.
- Mondays, 4:30 – 6:30 pm
- We will be at Union Elementary through October 16
- Worcester: Worcester Town Hall
- Thursdays, 3:30 – 6:30
- Calais: Maple Corner Community Store
- Thursdays, 4:30 – 6:30
SEASONAL PICK-UP DATES:
- Winter CSA season: January 10 – March 14
- Spring CSA season: March 21 – May 26
- Summer CSA season: June 5 – September 18
- Fall CSA season: October 2 – December 13
Please note that we may shift the start/end dates by one week based on the weather and how the crops are doing. We’ll always adjust the schedule to ensure you receive the full value of the share you paid for.
IF YOU NEED TO CHANGE YOUR PICK-UP LOCATION:
While we’ll gladly accommodate you if you need to change your pick-up once or twice, we ask that you choose one location and stick to it.
Logistically, we aren’t able to track multiple changes from week to week. We commit to you and work hard to deliver your share as scheduled, and we ask that you in turn pick up at the scheduled time.
WHAT TO DO IF YOU MISS A PICK-UP
If you know you’re going to miss pick-up, you have three options:
- Have someone else pick up for you
- Contact us at least 1 day beforehand to switch your day.
- Donate your share to the Worcester Food Shelf.
If you miss pick-up without notifying us ahead of time:
Montpelier members: Email us that night, and we’ll hold your share at the farm store. For example, if you pick-up on Mondays in Montpelier, you can come to the farm store to get your share when we open on Wednesday. Our store hours are: Wednesday – Friday, 9:00 am – 6:00 pm. CSA shares must be picked up during the week.
*Once you’ve emailed us and received confirmation* please come to the farm store and tell the shopkeeper that you’re picking up your missed Montpelier share.
If you miss pick-up without notifying us ahead of time, and miss the extended pick-up window, we aren’t able to offer you another share that week, as we’ve already harvested for you. Any missed shares will be donated to the Worcester Food Shelf.
Worcester Members: you can pick-up anytime Wednesday – Friday, 9:00 am to 6:00 pm. CSA shares cannot be picked up on the weekend.
CONTACT US
Our primary form of communication with members is via EMAIL. If you need to reach us, we prefer you email us at hello@goodheartfarmstead.com. You can reach our landline at 802-223-1166.
We’ll email you each week with the harvest list and accompanying recipes for the coming week.
Please be sure to check your email inbox every week, and “whitelist” our emails so we don’t end up in your spam/junk folder.
For gmail: drag one of our emails out of the “promotions” tab and into your primary tab.
For other email providers: add our email address to your address book.